A leading foreign private shareholding company is seeking a qualified candidate to fulfill the following vacancy, in its offices in Ramallah.
Position: IT Technical Support
Location: Ramallah
Type of Contract: Full Time
Deadline for Application: 15/3/2017
Department/Division: IT Department
Duties and Responsibilities:
IT technical support employee is mainly responsible for the smooth running of computer systems, technological devices and networks, and ensuring users get maximum benefits, position holder will be responsible for:
• Installing and configuring computer hardware, operating systems, monitoring systems, firefighting system, networks, printers and scanners, and their corresponding applications.
• Troubleshooting system and network problems.
• Formatting Laptops, solving Authentication problem, Data problem (Data search, Data Recovery)
• Maintaining the shared folder (permission/new access request).
• Setting up new users' accounts and profiles and dealing with password issues.
• Following diagrams and written instructions to repair a fault or set up a system.
• Working continuously on a task until completion.
• Prioritizing and managing many open cases at one time.
• Responding to breakdowns.
• Maintaining Mail server, website domains, and solving wireless connections.
• Maintaining records of software licenses.
• Checking computer equipment for electrical safety.
Successful candidate must have:
• Bachelor degree in Computer Engineering, Information Technology or any related field.
• Minimum three years experience in a relevant position.
• Proven track record of portfolio in the field of technological devices configuration, maintenance and programming.
• Professional Working Proficiency in English Language.
• Scientific knowledge at hardware and software programs.
• Technical and analytical skills.
• The ability to work well within a team.
• Interpersonal and communication skills
• Prioritizing and managing many open cases at one time.
• Attention to detail.
Please forward your resume along with a cover letter to
Humanr.officer@gmail.com
by March 15th, 2017. We thank all applicants, however only those shortlisted for an interview will be contacted.
